3D Printer screen redesign
Client
Asiga 3D Printer
Services
Research and Analysis Visual Design UI & UX Design
Industries
3D Printers
Date
October 2023
Team & Communication Though I led design independently, I collaborated directly with Asiga’s product lead and engineering team. We held weekly check-ins via Zoom and communicated asynchronously through Slack. I also requested screen recordings and printer usage feedback from their support team to better understand usage patterns and common user pain points. Kickoff & Scope The project started with a technical walkthrough of the existing firmware interface. I identified gaps in the current flow, such as limited system status visibility, crowded actions, unclear error handling, and poor readability on touch interfaces. We aligned on project priorities during a remote kickoff: improve clarity, increase action speed, and modernize the visual language without disrupting legacy users. Design Process The design process began with a detailed heuristic review of the current interface to document visual inconsistencies, interaction inefficiencies, and user pain points. From there, I restructured the information hierarchy across screens to better support user workflows. The redesigned status bar became a persistent element, ensuring access to real-time system health, printer temperature, and connectivity status across all views. The Home screen layout was reimagined for touch usability, with larger buttons and improved grouping of primary tasks. For the Print Queue and Print Status screens, I introduced a clearer visual rhythm and reinforced critical states like errors, progress, and actions. I also created new icons and visual indicators tailored for low-light lab environments. All designs were prototyped in Figma and handed off with spec annotations.
Decision-Making & Feedback Design decisions were validated with direct feedback from Asiga’s team and by watching real printer usage footage. I prioritized edge cases (e.g. chamber overheating, job interruptions) and received frequent technical input from the firmware engineer to ensure feasibility. Impact The final redesign was implemented and released in Q1 2024. Initial feedback from both internal and external users highlighted faster task completion, fewer mis-clicks, and easier onboarding for new users. Asiga reported a 35% reduction in support tickets related to the print queue and setup process within two months of release. Reflection This project reinforced the importance of designing for clarity and precision, especially in environments where errors are costly. Collaborating closely with engineering early allowed for a smooth handoff, and advocating for usability improvements directly impacted support and product adoption. If you’d like to hear more about this case or how I can help improve your product’s experience, feel free to reach out.