Maxwell Growth app
Client
Maxwell Leadership
Services
Visual Design UI & UX Design
Industries
E-learning and Coaching
Date
May 2024
Team & Role I worked as the only designer in a cross-functional team alongside the client’s leadership. My responsibilities included UX research through internal insights, journey mapping, wireframes, UI design, and UX writing. I collaborated closely with stakeholders during weekly reviews and async feedback loops. My role required self-management, proactive decision-making, and clear communication across remote sessions. Kickoff & Communication We began with alignment calls to define goals, target users, and business vision. From the start, I kept the client informed with weekly updates, using Figma and Loom walkthroughs to explain design decisions and collect feedback. Communication was constant and transparent throughout the project lifecycle. Assumptions & Validation Assumptions were based on client-provided insights from previous users and community data. I validated key flows through design walkthroughs with internal testers and iterations driven by feedback from Maxwell's educational advisors. Design Process User Journey Mapping: Defined core flows for onboarding, course discovery, learning, and certification. Wireframes: Created low-fidelity wireframes to align the structure and content hierarchy. Prototypes: Built clickable prototypes to test logic and identify navigation issues. UI Design: Delivered a clean, modern, and accessible interface consistent across both iOS and Android. UX Writing: Wrote all in-app microcopy and action prompts to ensure clarity and motivation. Feedback & Iteration I facilitated async reviews with Loom videos, gathering input from both the Maxwell team and internal QA testers. Feedback was prioritized based on clarity, user impact, and development constraints.
Impact Increased onboarding completion rate by 35% within the first month post-launch. Helped reduce user confusion during navigation by 40%, based on internal support feedback. Streamlined course sharing and certification, leading to a 25% boost in social shares. Supported faster course discovery, improving average course start time by 18%. Conclusion The Maxwell Growth App is now a robust tool that enables users to learn on-the-go, supported by an intuitive and inspiring interface. By improving usability and streamlining course interaction, the app has become a key companion in personal and professional development journeys. If you're curious to learn more or want help enhancing your product's user experience, feel free to reach out.